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What Do You Need on Site Before a Live Link Can Go to Air?

Rhys Pritchard

6 minutes to read

The question we hear most from newsroom producers: what must be in place before a portable live unit sends a signal back to your gallery. A plain answer from the production desk.

The question we are asked most

When a producer rings about a live link, the first thing they want to know is rarely the price or the kit list. It is simpler than that: what do you need from us, and from the location, before you can go to air? I have answered that question on the phone more times than I can count, usually while a crew is already loading the van, so I have written the answer down properly.

The short version is that a live feed depends on four things lining up: a position with a clear route for the signal, power for the length of the broadcast, a clear brief on what the gallery expects to see and hear, and a named person on each end who can talk to the other. Everything else is detail, and most of that detail is ours to handle.

This note covers what we ask for, what we check ourselves, and what tends to go wrong when a story breaks quickly and nobody has time to ask.

A position the signal can actually leave

Our portable units send pictures and sound back to your gallery, and the first job on arrival is finding a spot where that can happen reliably. Open ground with a clear view of the sky or good network coverage is ideal. A narrow street between tall buildings, a car park under a deck or a valley road can all be difficult, and we would rather know about the surroundings in advance than discover them at the moment of the cue.

If you can tell us the exact spot, even by a street name or a landmark, Megan, our sound and live engineer, will look at the surroundings before the crew leaves. She checks the approach, the likely obstructions and whether a second position nearby would give a safer fallback.

We do not ask producers to survey anything. We ask for the address or description, and a rough idea of where the reporter will stand, because that decides where the unit goes.

  • Street name, postcode or a clear landmark for the shot
  • Where the reporter is expected to stand
  • Any known problems: tunnels, tall buildings, crowds

Power, weather and the length of the broadcast

A live unit is only as good as its power, and the question of how long you will be on air shapes what we bring. A single two-way of three minutes is a different job from a rolling hour of updates through an evening. Tell us the likely duration, including rehearsal and any time on standby before the first cue, because standby is where batteries quietly disappear.

Mid autumn adds its own conditions. Light fades early, rain arrives without much warning, and wind off the water along our coast can make a tripod and an umbrella a poor pairing. Crews carry weather cover for the equipment as a matter of routine, but a reporter standing on an exposed seafront for forty minutes needs a plan too.

If the location has mains power and the owner is happy for us to use it, that helps. If it does not, we bring what we need and plan the schedule around it.

  • Expected time on air, including standby before the first cue
  • Whether mains power is available and permitted
  • Likely weather and where cover can be found

What the gallery expects to see and hear

The technical link is only half of a live feed. The other half is agreement on what the picture should show and how the audio should behave. We ask which shot you want the reporter framed in, whether you need a wide establishing view cut in, and how many seconds of lead-in you want before the reporter begins to speak.

Audio is where small misunderstandings cause the biggest embarrassment. Do you want the reporter on a handheld microphone or a lapel? Do you want natural sound from the scene under the voice, and how loud should it be? Do you need a separate clean feed of ambient sound? These are quick questions to settle in a short phone call and slow ones to fix once the programme is running.

We also ask about return feed: whether the reporter needs to hear the programme or only the producer's talkback. Getting that right removes most of the awkward pauses viewers notice at home.

People at both ends who can talk to each other

Every live job we run has a named contact at the gallery and a named contact on location, and they have each other's mobile numbers before anything is switched on. It sounds obvious, yet it is the item most often missing when a story breaks fast and a crew is sent out on a single phone call.

The person at your end should be someone who can make a decision about the picture, such as a gallery producer or a duty editor, and who can be reached while the programme is running. Our person on site is usually Carys or a senior operator, working with Megan on the link. If the line drops, they need to be able to speak to you without going through three people.

We also agree in advance what happens if the signal fails: whether you want us to keep trying, switch to a recorded piece, or send a backup by another route. Deciding that calmly beforehand is much easier than deciding it on air.

  • A named gallery contact reachable during transmission
  • Mobile numbers swapped before the crew arrives
  • A clear fallback if the link drops

What we handle so you do not have to

Most of what makes a live feed work is invisible to the viewer and, if we do it well, to the producer. We test the link before the cue, check levels with the gallery, keep an eye on the signal throughout and tell you straight away if anything changes. We carry spare equipment and a second route to get the signal home where the location allows it.

You do not need to understand the equipment, order any of it or tell us which unit to use. We choose it according to the position, the duration and the number of cameras you want. What we need from you is the information above, and the willingness to tell us early when a plan changes.

If you are not sure whether a particular location will work, ring and describe it. A five-minute conversation before the crew leaves is cheaper for everyone than a failed feed on the evening bulletin.

The answer to the question we are asked most is not a list of equipment. It is a position the signal can leave, power for the whole broadcast, a shared view of what the gallery wants, and people who can reach each other. Give us those and we take care of the rest. If you are unsure about any of them, ring the production desk on 01792 410286 and describe the location. We would rather talk it through early than fix it live.

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By phone
01792 410286
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